Perspectives on the operational challenges facing today's business owners, commercial enterprises, and government agencies, with a focus on what works in practice.
Doing More With Less: Operational Efficiency in Local Government
How cities and counties can maintain service levels despite tightening budgets and workforce constraints.
Higher Education Administration Under Pressure: Streamlining Without Sacrificing Service
How universities can modernize operations while maintaining the stakeholder relationships that matter.
The State Government Workforce Crisis: What It Means for Service Delivery
How vacancy rates and talent competition are straining state agency operations, with lessons from North Carolina.